At PC Drivers HeadQuarters we have distilled 10 years of PC hardware expertise into
our driver identification software, Driver Detective. Driver Detective was created
to save you time and remove any guesswork in resolving driver problems by providing
you with a single, all-encompassing tool.
Common questions and issues addressed include:
- How do I know the manufacturer of a device driver?
- How do I know the current version of a driver for my PC?
- How do I know where I can find a fix for this driver?
- How do I know how to install a fix to the driver once it is downloaded?
- How do I prevent this from happening again?
Here's how we do it.
Machine Intelligence Match
The first and most important step is to scan your PC to determine the manufacturer,
family, model and motherboard. This allows us to provide you with the most accurate
device driver assessment.
PC Drivers HeadQuarters’ is the only service that has Machine Intelligence.
You cannot find this anywhere else on the internet!
Driver Detective is using the most accurate and comprehensive Driver Scanning Engine
(DSE) available, built from the ground up using the latest technology with over
10 years of experience in the driver scanning/detection industry.
Next, Driver Detective takes the information from the “Machine Intelligence”
and Driver Scanning Engine (DSE) and matches this information with our proprietary
database and recommends appropriate driver or software updates for your device.
These recommendations are based on years of information gathering from users just
like you and the manufacturer of you computer system.
Driver Update Installation
In most cases updating a driver is as simple as selecting the download icon and
following instructions. Our integrated support services are available in those instances
where updating your driver is not so clear.
Integrated Customer Support
PC Drivers HeadQuarters has a well-trained and experienced support staff available
to help you at each step along the way through integrated customer support tools
and self help knowledge based articles to help you with the installation process.
Future Support and Services
The PC Drivers HeadQuarters team is constantly researching and finding new driver
updates daily so that you can routinely scan your computer to see if new updates
are available without the time consuming process of searching the internet.
Our research has found that a person will reload their computer system once every
2 years and that is assuming they do not get a virus. One of the added benefits
of using our service is there is always a online back up of your device drivers
in our database.