At PC Drivers HeadQuarters our focus is providing you with the necessary tools to help you get your problems fixed fast. However, even with the right driver in hand, there may be times when our customers need additional help. To solve this problem we have invested over a decade developing our backend tools to better support our users. This means we have the tools necessary to keep your computer running at its best.
We provide device related help using three primary methods:
1. Email based support which is embedded in our software and powered by our propriatary backend tool DriversHQ Administration (DAM) and Salesforce.com. By submitting requests in this manner, our support team is able to quickly find the right answers to your common questions.
2. A searchable Knowledge-base of solution articles for the most complex device related issues.
3. For those that need an additional helping hand, our Premium Technical Support is available to solve any device issue including those related to performance, Internet, and security.